Citizen Services
Apply, track and download — most services are delivered within the citizen charter timelines shown below.
Certificates & records
Apply at the secretariat counter, Mon–Sat 10 AM – 5 PM. Timelines follow the citizen charter.
Birth Certificate
Registration & certified copies
Register births within 21 days free of cost; certified copies issued the same day for registered events.
Same day (registered events)
First copy free · ₹10 per extra copy
Death Certificate
Registration & certified copies
Register deaths within 21 days; copies required for succession, insurance and pension claims.
Same day (registered events)
First copy free · ₹10 per extra copy
Income Certificate
For scholarships & schemes
Issued by the revenue department after field verification; valid for one year.
7 working days
₹35 (service charge)
Caste Certificate
Community certificate
Community certificate issued after verification of records; integrated certificate covers caste, nativity and date of birth.
15 working days
₹35 (service charge)
Land Records (Adangal / 1B)
Record of rights copies
Digitally signed adangal and 1B copies for loans, sales and subsidy applications.
Same day
₹10 per copy
Taxes & bills
Property Tax
House & vacant land tax
Pay annual house tax at the secretariat counter or online; 5% early-payment rebate before 31 July.
Instant receipt
As per demand notice
Water Charges
Tap connection dues
Monthly tap charges of ₹60 per household connection; bulk and commercial rates as notified.
Instant receipt
₹60 / month (domestic)
Electricity Bill
APSPDCL payments
Pay at the bank mitra counter, the APSPDCL app, or the section office; complaints via 1912.
Instant receipt
As per bill
Trade Licence
New & renewal
Mandatory annual licence for shops and establishments within Panchayat limits.
3 working days
₹200 – ₹1,000 by category
Complaints & suggestions
Every complaint gets a token and a 7-day resolution target, reviewed at the Gram Sabha.
Complaint Portal
Report streetlight, water, drainage or sanitation issues; every complaint gets a token number and a 7-day resolution target.
Suggestions Box
Ideas submitted here are read out at the monthly Gram Sabha and logged in the meeting minutes.
RTI Requests
File RTI applications with the Panchayat Secretary (PIO); responses within 30 days as per the Act.